Reference

Terms and Conditions That Cover Your Access

These terms set out what you agree to when you open an account with master25 and use our services — including deposits via DANA, OVO, or GoPay and access to our lobby where local law and eligible regions allow.

Account eligibility appliesLocal law and region determine accessDANA, OVO, GoPay coveredUpdates notified via account

Explore the Lobby Read FAQ

What These Terms Actually Cover

master25 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account and using master25 services, you agree to be bound by these terms in full. Access to our lobby — including slots, live casino tables, and sports markets — is available only where permitted under local law and in eligible regions. Indonesia-based accounts

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using DANA, OVO, or GoPay are subject to the payment processing rules of those respective e-wallet providers alongside these terms. We may update these terms when regulations or our services change; we will notify you through your registered account before material changes take effect. Continued use
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of your account after notification counts as acceptance. If any clause conflicts with applicable local law, that clause applies only to the extent local law permits. Your account is personal and non-transferable — sharing access or attempting to use another person's account breaches these terms and
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may result in suspension. We keep records of account activity as required for verification and dispute resolution. Questions about a specific clause can be directed to our support team at any time.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

ACCOUNT AND DATA HANDLING

How We Manage Your Account Data

Your account security and data are handled according to these terms and applicable data protection requirements. We collect only what we need for account verification, transaction processing, and compliance. DANA, OVO, and GoPay deposit records are retained as required for financial verification purposes. You have the right to request a summary of the data we hold on your account by contacting support — we will respond within the timeframe set by applicable local regulation. Account passwords are your responsibility; we will never ask for your PIN or e-wallet password. If you suspect unauthorized access, contact us immediately through live chat so we can secure your account.

Data Retention We keep transaction and account records only as long as required for verification and compliance. Retention periods follow applicable local regulatory requirements.

Cookie Use Our site uses cookies for session management and account continuity across mobile and desktop. You can adjust cookie preferences in your browser settings at any time.

Account Security Two-step verification is available for your account. We recommend enabling it to protect access, especially when switching between mobile and desktop.

Data Requests Contact support to request a copy of your account data or to ask about corrections. We process requests in line with applicable local data rules.

TERMS SUPPORT CONTACT

Reach Us About These Terms

If something in these terms is unclear or you need to raise a concern about how they apply to your account, our support team handles policy questions directly. You can reach us through live chat from your account dashboard, by email, or via our social channels — we aim to respond to policy queries within one business day.

Live Chat Access live chat directly from your account dashboard. Available for account and policy questions during support hours.

Email Support Send your terms or account query to our support address. We respond to policy questions within one business day.

Social Channels Reach us via our official social pages for general questions about account access and policy updates.

Common Questions About These Terms

Quick answers to the questions we hear most about how these terms work in practice.

These terms apply to anyone who opens an account with master25 and accesses our services, including lobby features and payments via DANA, OVO, or GoPay, where local law and eligible regions permit.

We notify you through your registered account before any material change takes effect. Continuing to use your account after that notification means you accept the updated terms.

No. Your account is personal and non-transferable. Sharing access or using another person's account is a breach of these terms and may lead to account suspension.

Contact our support team via live chat from your account dashboard. Have your DANA, OVO, or GoPay transaction reference ready so we can trace and resolve it efficiently.

Send a request through our support email or live chat. We process data requests in line with applicable local regulation and will respond within the required timeframe.

Where any clause conflicts with applicable local law, that clause applies only to the extent the law permits. Access to services depends on local law and is available in eligible regions only.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoFAQ Accountmaster25 Login InfoAbout Us

Terms and Conditions That Cover Your Access

How We Manage Your Account Data

Reach Us About These Terms

Common Questions About These Terms

01 Who do these terms apply to?

02 What happens if the terms change?

03 Can I share my account with someone else?

04 How do I raise a dispute about a transaction?

05 How can I request my account data?

06 What governs these terms if there is a conflict with local law?

Terms & Conditions

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