Reference

Get Your LinkAja Verified on master25

Completing your LinkAja verify steps on master25 connects your e-wallet to your account so deposits and withdrawals move without friction.

Identity CheckPhone ConfirmationWallet LinkDocument UploadStatus Confirmed
Explore the Lobby Read FAQ
master25 Get Your LinkAja Verified on master25
master25 What the LinkAja Verify Flow Covers

What the LinkAja Verify Flow Covers

When you open your master25 account and select LinkAja as your wallet, the platform walks you through a short KYC sequence. First, you confirm your registered phone number — the one tied to your LinkAja account. Next, you upload a clear photo of your national ID. Once that clears, your wallet is linked and your account status moves to verified. Withdrawals to

LinkAja only process after this step is done, so getting through it early keeps things smooth when you're ready to pull funds. Support is available through live chat if anything stalls during the document review stage.

ACCOUNT INTEGRITY SIGNALS

How We Handle Your Verify Data

We keep your verification data handled to a consistent standard — here is what that looks like in practice.

Encrypted Document Upload

Every ID photo you submit during the LinkAja verify steps travels over an encrypted connection. Your file is not stored beyond the review window once your status is confirmed.

One-Time Phone Check

The phone confirmation step matches your number against your LinkAja registration. We do this once and do not re-prompt unless your linked number changes on either side.

Manual Review Option

If the automated ID scan flags an unclear image, a human review team looks at the document. You get a status update in your account dashboard and a note on what to fix.

Verify Status Transparency

Your account always shows the current verify stage — pending, under review, or confirmed. No guessing where you are in the process; the dashboard reflects the live state.

VERIFY HELP CHANNELS

Where to Get Help During Verification

Stuck at a step? We have a few direct paths to get you unblocked fast — pick whichever fits your situation right now.

Live Chat Open the chat widget from your account page and reference your LinkAja verify status. An agent can check where your document review is sitting and push it forward if it stalled.
Email Support Send your account ID and a screenshot of the verify screen to our support address. Useful if your document was flagged and you need a written confirmation of what to resubmit.
Account Help Page Your account dashboard has a dedicated verify status panel. It shows which step is pending — phone, ID, or wallet link — so you know exactly what to action next.

LinkAja Verify Terms You Should Know

A quick reference for the account and verification language you will see during the process.

What is KYC in the context of LinkAja verification?

KYC stands for Know Your Customer. It is the identity check step where you submit your national ID so the platform can confirm your name matches your registered wallet.

What does 'wallet link' mean on the verify screen?

Wallet link is the step that connects your confirmed LinkAja account number to your master25 profile. Withdrawals can only route to a linked and verified wallet.

What is document review status?

Document review status is the period after you upload your ID when the team checks the image for clarity and data match. Your dashboard shows pending, under review, or confirmed.

What is a phone confirmation step?

Phone confirmation is a one-time check that the mobile number on your master25 account matches the number registered to your LinkAja wallet — usually done via OTP.

What does 'verify pending' mean on my account?

Verify pending means your document has been submitted and is queued for review. No action needed unless you receive a notification asking you to resubmit a clearer image.

What is an OTP in the wallet verify flow?

OTP stands for One-Time Password. It is a short code sent to your registered phone number to confirm you own the number before the wallet link step completes.

Answers to Real LinkAja Verify Questions

These are the questions we see most often from people working through the verify steps for the first time.

Log into your account, go to the wallet section, and select LinkAja. The platform will prompt you through phone confirmation, ID upload, and wallet link in that order.

Document reviews take some time after submission. If your dashboard still shows pending after a few hours, open live chat with your account ID and the support team can check the queue status.

Deposits may process depending on your account tier, but withdrawals back to your LinkAja wallet only become available once the full verify sequence — phone, ID, and wallet link — is confirmed.

A national ID card is the standard accepted document. Make sure the image is well-lit, all four corners are visible, and the text is readable before submitting to avoid a resubmit request.

Your account dashboard will show a note explaining what the issue is — typically an unclear image or a name mismatch. Resubmit the corrected document and the review restarts from that point.

The steps are identical. The mobile browser flow is optimised for one-handed use — you can photograph your ID directly from the upload prompt without switching to a separate camera app.
Reference

LinkAja Verify Steps

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

Related pages

InfoAbout UsInfoPassword Reset HelpInfoMaster25 Glossary

Related pages

master25 Indonesia GoPay Withdraw Guide Adu Q Table Master25 Glossary Balikpapan Night Spins